Our email signature widget gets you more positive reviews guaranteed.
Then showcase these reviews from your customers to build a better online reputation!
✅ Free requests included ✅ No credit card required
Rapid Feedback Leads to Enhanced Responsiveness and Adaptability.
Improved Customer and Employee Engagement.
Develop Customer/ Employee Centric Informed Decision-Making.
Continuous Performance Enhancement.
Re-direct positive clicks external Review Sites, and Boost Your Online Reputation with Positive Feedback.
Negative feedback remains internal as clients are promptly connected with a manager to resolve issues.
Assess team members, identify underperformers, and pinpoint areas for staff improvement or training.
Setting up ServiceRating is a matter of minutes. You can set it up yourself by following a step-by-step guide, or you can book a call with our product experts, who’ll set it up for you.
ServiceRating is fully GDPR compliant. If you choose to cancel your account, we anonymize all the data after 3 months of inactivity. This can be done sooner per your request.
Designate if your users are admins, or agents. Admins can access account settings as well as view the performance of all teams and agents.
See all your CSAT, CES and NPS data in a clean, easy to navigate dashboard.
Clean code, small assets and responsive design ensure deliverability, fast-loading and high response rates.
Make your surveys more trustworthy, by being more recognizable. Include your logo at the top of your surveys.
Your surveys can be hosted on a custom survey domain of your choosing.
Save money with a yearly billing plan, or use the monthly plan for better monthly cash flow. If you’re interested in a customer billing solution, contact our sales team.
Only a 3-minute setup. Just copy & paste!
Your customer clicks on the positive icon in your email signature.
ServiceRating re-directs your customers' clicks to your Review Profile form.
Your Profile has a new 5-Star Review
Contactless Reviews
Simply send an email and enable users to fill out and complete surveys on their own devices if preferred.
Measuring Customer Feedback
ServiceRating.CC’s smiley face surveys remove guesswork and identify areas for improvement.
Employee Engagement
ServiceRating.CC’s smiley face surveys offer an easy and effective solution to measure your employees’ experience, safety, well-being, and happiness in the workplace.
Reduce Churn And Increase Retention
ServiceRating.CC uses your existing data to accurately predict churn nearly 80% of the time. Learn what challenges are most highly correlated with low retention, so that you can take action and grow revenue faster.
Streamline Your Support Operations
Go beyond traditional Time-to-Resolution to uncover why some tickets produce better results than others, and to surface the key themes and topics that produce the most friction in the support process.
Grow And Track Your Brand
Use our powerful platform to monitor awareness and attribution and keep a pulse on all of your survey and online reviews data, all in one place. And now this data can be used so that your marketing team can precisely define its target audience.
Improve Competitiveness
Rapid Feedback Leads to Enhanced Responsiveness and Adaptability
We know everybody learns in a different way - that's why we want to help you
Customize your widget to fit your brand, draw attention, leave a lasting impression, and encourage positive reviews that draw in more clientele.
Change text size & color
Choose your rating icons
Add your logo
We have the fastest setup process in the industry, which means you can get customer feedback quickly.
Import from G-Suite
Import from Office-365
Import from CSV
Add one-by-one (manually)
Embed them directly in your existing email with a click of a button - our solution is copy & paste simple.
Add to G-Suite (Gmail) / Office-365 / Outlook
Add to ANY Email Client or Email Signature
Works seamlessly w/ Standard & HTML Email Signatures
Every email becomes a channel for your customer to give you feedback & help you grow.
Clients can now give feedback in 1-Click
You decide who gets notified
Know where the issues are
Responding to feedback is critical to maintain healthy client relationships and prevent dissatisfaction
Filter by staff member, date or rating
See the details of each response
Respond to issues immediately
It's important to know how well you are doing. Your Reporting tab is the place where all your stats live.
Track how your company is doing
See how each user is performing
View all history of performance
Effortlessly collect 4 & 5-Star Reviews with the new and improved review feature.
Re-direct clicks to your to GoogleMyBusiness (GBS), Trustpilot, YELP, Facebook or Custom URL
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Display your survey and call-to-action in the language of your choosing
English, Czech, Dutch, French, German, Italian, Polish
Portuguese (PT), Spanish, Norwegian, Swedish, Danish
Russian, Serbian, Arabic, Hindi
...and Counting
Effortlessly collect 4 & 5-Star Reviews with the new and improved review feature.
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Most of our customers get relief after their first session and recover completely after finishing the program.
We would not have been able to run our extensive global Voice of the Customer programme without ServiceRating.
Client Manager
The best part is we moved from a paper feedback system to ServiceRating which is completely digital & it has everyday alert notification which is great. It has really, really helped us a lot to improve our feedback collection and analysis system.
Recovered Patient
Implementing Zonka has been a game-changer for our organization. It has provided us with valuable insights into our customer's experience, allowing us to identify areas for improvement and implement changes that have positively impacted customer satisfaction and loyalty.
Recovered Patient
By Giving Your Clients a Voice
59% customers will ditch a brand after several poor experiences. 1 in 5 would do so after a single bad experience
- PwC -
81% of consumers say brand trust is a deal-breaker or a deciding factor in their purchase decisions
- Edelman -
Consumers are prepared to spend 17% more with a brand if it delivers excellent service
- American Express -
Up to 50 Staff Members [$10,000+ Value]
Unlimited Responses [$3000+ Value]
Unlimited External Reviews [$5000+ Value]
Customizable Widget [$5000+ Value]
Animated Widget [$2000+ Value]
18 Languages [$2000+ Value]
Customizable CTA [$2000+ Value]
Reports & Dashboards [$2000+ Value]
Unlimited Administrators [$2000+ Value]
Unlimited Users [$2000+ Value]
Unlimited Email Alerts [$2000+ Value]
Unlimited Data Storage [$2000+ Value]
Customer Support [$2000+ Value]
Lifetime Access [$2000+ Value]
Your transactions are 100% secured. We use the best possible encryption method available.
If you want to know more about us, just read the reviews. Our customer success team regularly wins best-in-class awards. Our online reputation management software consistently receives top marks from reviewers on Google, Tripadvisor, Facebook, Yelp, Trustpilot, and many more!
All the information you need to manage your online reputation all in one place--simple, powerful and easy to use.
Client Manager
So thankful we started working with ServiceRating. Great customer support, great results. Keep it up!
Recovered Patient
You're a great service. Would be nice if you were integrated into G2 and Capterra. That's the only drawback.
Recovered Patient
ServiceRating customer feedback tool is changing the game for businesses of all types and sizes. With a customer-centric approach, we empower companies to truly understand and improve customer experience, employee satisfaction, and overall performance.
Increase service industry profits with ServiceRating's customer feedback system.
Improve customer satisfaction with ServiceRating's customer feedback system
Turn feedback into revenue for your retail business
Feedback Thumbs or Smileys across all industries
When you collect feedback from your customers through our customer feedback software, you can boost customer loyalty and satisfaction, driving more revenue to your business.
Our system collects feedback from customers, analyzes the data to extract insights, and supports decision-making to improve your business operations. This streamlined process helps increase customer satisfaction and boost revenue.
Understanding customer needs and improving your offerings. By actively seeking out and analyzing customer opinions, businesses can identify areas for enhancement and address issues before they escalate. This ongoing dialogue not only fosters trust and loyalty but also drives innovation, ensuring that products and services remain aligned with market demands.
Uncover valuable insights and make informed decisions. By examining trends and patterns, companies can optimize their strategies, enhance operational efficiency, and improve customer experiences. This data-driven approach ensures that decisions are based on concrete evidence rather than assumptions, leading to better outcomes and sustained growth.
This involves choosing the best course of action from various alternatives. By utilizing data and thorough analysis, businesses can make well-informed decisions that align with their strategic goals. Effective decision making leads to improved performance, increased efficiency, and the ability to adapt to changing market conditions, quickly and accordingly.
Increasing revenue is a primary goal for any business, achieved through strategic planning and execution. By expanding market reach, optimizing pricing strategies, and enhancing offerings, companies can drive sales growth. Additionally, leveraging customer feedback and data analysis helps identify new opportunities to maximize profitability.
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Per licensee, per month
Up to 50 Staff Members
Unlimited Responses
Unlimited External Reviews
Customizable Widget
Animated Widget
18 Languages
Customizable CTA
Reports & Dashboards
Unlimited Administrators
Unlimited Users
Unlimited Email Alerts
Unlimited Data Storage
Customer Support
Lifetime Access
Per licensee, per year
Up to 50 Staff Members
Unlimited Responses
Unlimited External Reviews
Customizable Widget
Animated Widget
18 Languages
Customizable CTA
Reports & Dashboards
Unlimited Administrators
Unlimited Users
Unlimited Email Alerts
Unlimited Data Storage
Customer Support
Lifetime Access
Per licensee, one-time payment
Up to 50 Staff Members
Unlimited Responses
Unlimited External Reviews
Customizable Widget
Animated Widget
18 Languages
Customizable CTA
Reports & Dashboards
Unlimited Administrators
Unlimited Users
Unlimited Email Alerts
Unlimited Data Storage
Customer Support